Return policy
Rise And Warm implements a 15-day return policy. You can return the product within 15 days from the date of receipt. Our conditions for your return request to be accepted; The product is unused. All labels are present in the product completely. Refund is made in the same conditions as when the product was delivered to you. The product is in its package, with no accessories damaged. The invoice of the product or any other document by which you can prove the purchase must also be attached to the return shipment. After the product reaches Rise And Warm and has been reviewed by us, you will be notified via the e-mail address you shared with us at the time of purchase. If your return request is approved, the product price will be refunded to your account within 15 days. You can request the exchange of the product within 15 days from the date of receipt of the product. The conditions required for the approval of the exchange request are the same as the return conditions. If you would like more information regarding the exchange request, please contact us via the e-mail address [email protected]. The shipping cost of the returned product belongs to the customer. To return the product: You must ship the product to Vişnezade Mahallesi, Hüsrev Gerede Aralığı No:1/1, 34357 Beşiktaş/Istanbul.
Rise And Warm does not accept responsibility for cargo lost or damaged during the return and exchange process.
Rise And Warm
