Privacy Policy

EXPLANATION TEXT ON THE PROCESSING AND PROTECTION OF PERSONAL DATA

This Illumination Text; Acting as data controller, Ftm Tasarım Gıda ve Ticaret Ltd. Sti. (“Our Company”), in accordance with the Law on Protection of Personal Data No. 6698, in order to explain and inform our Company’s customers/users regarding the processing of Personal Data belonging to all persons related to our Company, including those who benefit from our products and services. You can access detailed information on the processing of your Personal Data, which you shared with our company, from the Policy on the Processing and Protection of Personal Data (Policy) on the website www.riseandwarm.com .

1. Purposes of Processing Personal Data

Within the scope of your legal relationship with our company; The Personal Data you have shared in accordance with the law and the purpose of the Law on the Protection of Personal Data and the processing purposes listed below may be processed by our Company. In this direction, our company’s business units should carry out the necessary studies in order to benefit the Personal Data Owners from the products and services offered by our Company; Performing operations with our Company’s Business Partners and/or suppliers; Accessing the records of Personal Data Owners created with our Company in their next shopping, similarity of name/surname etc. with these data. issuing invoices automatically without causing confusion for reasons; Enabling customers to benefit from general or personalized campaigns regarding the products and services subject to sale, through the records created at our company; transmitting campaigns related to the products and services offered to customers by mail, e-mail, SMS and telephone; recommending and delivering the products and services offered to the Personal Data Owners by customizing them according to the tastes, usage habits and needs of the Personal Data Owners; taking into account the continuity and continuity of customers’ use of our Company’s products and services, and carrying out the necessary work to propose and deliver catalogs and campaigns to the customer; in the purchasing and after-sales processes of the products and services offered and in new purchases; modifying the purchased products and services in accordance with the needs and uses of the customers, meeting the complaints or review requests regarding the purchased products and services and informing the customers about this issue; execution of one-to-one or integrated marketing activities, sales and after-sales operations and purchasing operations; In order to carry out our company’s human resources policies, to fulfill the obligations within the framework of occupational health and safety and to take the necessary measures; Execution and management of administrative and legal transactions regarding communication carried out by our Company, activities to ensure the physical security and control of our Company’s locations, and financial affairs processes; Execution and management of internal system and application management operations, communication, market research and social responsibility activities, financial operations and product/project/manufacturing/investment quality processes by our Company in line with the purpose of determining and implementing our company’s commercial and business strategies; Planning and/or execution of customer relationship management processes, including the planning and/or execution of customer satisfaction activities; accordingly, reaching customers by mail, e-mail and telephone; Contacting the Personal Data Owners who have submitted their requests and complaints to our company and ensuring the follow-up and management of requests and complaints; Limited to the purposes of creating and tracking visitor records, the Law on the Protection of Personal Data 5. and Processes Personal Data within the scope of Personal Data processing conditions specified in Article 6.

2. To Whom Personal Data Can Be Transferred And For What Purpose

Personal Data Protection Law 8. and To ensure the fulfillment of the purposes of establishment of the business partnership established for purposes such as carrying out various projects and receiving services while our Company carries out its commercial activities within the scope of the Personal Data transfer conditions specified in Articles 9; to carry out activities carried out within the scope of legislation, event management and corporate communication processes; designing strategies for commercial activities, ensuring the highest level of management and supervision; modifying the products in line with the needs and uses of the customers in line with the sales and after-sales demands; may transfer Personal Data to Company Business Partners, Company Stakeholders, Company Officials and/or third parties/organizations to be determined by them for the purposes of notifying campaigns, printing and delivering catalogues via mail, e-mail and/or telephone. In addition, in cases where it is requested by the relevant public institutions and organizations within their legal powers and requested by the relevant private legal persons within their legal powers in accordance with the provisions of the legislation; Our company may transfer Personal Data to legally authorized Public Institutions and Organizations and legally authorized Private Law Persons and/or third parties/organizations to be determined by them.

If the processing activity carried out for the aforementioned purposes does not meet any of the exceptions stipulated in the Law, your explicit consent is obtained by our Company regarding the relevant processing process.

3. Method and Legal Reason for Personal Data Collection

The Law on the Protection of Personal Data, which regulates the purpose of the Law regulating the scope of the Law with Article 1 Checking the compliance with Article 2 of the Law on the Protection of Personal Data 5. and Personal Data; It is collected in all kinds of verbal, written and electronic media, by technical and other methods and/or in various ways such as electronic media over the social media accounts that you allow our Company to access, and processed by our Company or the data processors assigned by the Company.

4. Rights of the Personal Data Owner pursuant to the Law on Protection of Personal Data

Our company is in line with the Law on the Protection of Personal Data. In accordance with Article 10, it informs you of your rights as a Personal Data Owner; It provides guidance on how to exercise these rights and carries out the necessary internal functioning, administrative and technical arrangements for all these. Our company, the Law Persons whose Personal Data are received pursuant to Article 11; To learn whether Personal Data is processed, to request information if Personal Data has been processed, to learn the purpose of processing Personal Data and whether they are used in accordance with its purpose, to know the third parties in the country or abroad to whom Personal Data are transferred, to request correction of Personal Data in case of incomplete or incorrect processing 7 of the Law on the Protection of Personal Data. Requesting the deletion or destruction of Personal Data within the framework of the conditions stipulated in Article Article 11 (d) and Right to request that the transactions made pursuant to subparagraphs (e) be notified to the third parties to whom Personal Data has been transferred, to object to the emergence of a result against the person by analyzing the processed data exclusively through automated systems, to demand the compensation of the damage in case of loss due to unlawful processing of the Personal Data. reports that.

Personal Data Owners will be able to submit their requests regarding their enumerated rights to our Company, free of charge, with the information and documents that will identify them and by filling out and signing the Application Form in the Annex, using the methods specified below or other methods determined by the Personal Data Protection Board:

– Fill in the form and send a signed copy of the form to Vişnezade Mah. Hüsrev Gerede Range Ebru Apt. No:1/1 Beşiktaş/İSTANBUL address,

– Signing the form with a secure electronic signature issued within the scope of Electronic Signature Law No. 5070 and sending it via registered e-mail to [email protected] ,

– Following a method prescribed/to be foreseen by the Personal Data Protection Board.

In order for third parties to request an application on behalf of Personal Data Owners, a special power of attorney issued by the Personal Data Owner through a notary public on behalf of the person to apply must be present.

Our company will conclude the request free of charge as soon as possible and within 30 (thirty) days at the latest, depending on the nature of the request. However, if the transaction requires an additional cost, our Company reserves the right to charge a fee based on the tariff determined by the Personal Data Protection Board.

APPENDIX: Application Form

EXPRESS CONSENT FORM REGARDING THE PROCESSING OF PERSONAL DATA

I have read the Clarification Text on the Processing and Protection of Personal Data given to me. I was informed about the Personal Data Protection Law No. 6698, I understood my legal rights and I accept that the consent below is valid and based on my free will.

The processing of my personal information that I provide to benefit from and receive information about your company’s products and services, and the personal information to be provided by your company from relevant persons and institutions, in order to benefit from products, applications, advantages or campaigns suitable for me in line with my needs, to provide general information and to provide all kinds of communication with me, and Accordingly, if my personal information is required, it will be shared with Your Company Business Partners, Your Company Stakeholders, Your Company Officials, Legally Authorized Public Institutions and Organizations, Legally Authorized Private Law Persons and/or third parties/organizations to be determined by them, and your Company, with the awareness that I have the right to refuse it at any time. Send me information, promotional and marketing messages with data, audio and visual content to be transmitted directly or via SMS, MMS, telephone, fax, automatic dialing machines, e-mail and similar communication channels. I declare that I have given my consent electronically by telling the company employee the code sent to me via SMS, with my express consent to be sent.